Phoenix Primary Care is a general medical services provider operating in the primary care sector of the national health service.  We operate in the Midlands, Bedfordshire, and Hertfordshire areas.

The organisation operates from total of 12 GP sites named as follows:

  • The Keys Family Practice, Willenhall
  • The Wharf Family Practice, Walsall
  • The Blakenall Family Practice, Blakenall
  • The Collingwood Surgery, Collingwood
  • Coalpool Surgery, Harden
  • Harden Surgery, Harden
  • The Hodge Hill Family Practice, Hodge Hill, Birmingham
  • Victoria Road Medical Practice, Bedford
  • Bramingham Park Medical Centre, Luton
  • Kingsway Health Centre, Luton
  • Kingfisher Surgery, Newport Pagnell
  • Pathfinder Practice, Watford

Phoenix’s vision is to “deliver the highest quality health care that is continuing, holistic and responsive to patient’s needs and preferences”. We offer a commitment to improve the quality of our services and to involve patients and public participating. We listen to the users of our services, the commissioners, and other stakeholders.

We offer enhanced access and convenience by offering increased capacity supported by a wide range of appointments and extended opening hours early morning and late evening surgeries. Our model of service delivery includes taking services to patients by providing street doctoring.

Our service delivery addresses health inequalities by identifying and health profiling hard to reach groups and developing services tailored to their needs.

Our service delivery is focussed on keeping people well and preventing ill health by delivering Lifestyle clinics offering preventative advice to well people, screening programmes and immunisations along with integrated chronic disease management to reduce progression or recurrence.

We aim to delivery high standards of clinical care and achieve highly in all quality indicators.

Phoenix prides itself on being a learning organisation, providing protected time for learning, with regular clinical supervision and performance review.

We operate from NHS approved premises ensuring a clean and safe environment is provided to patients at all times.

Phoenix actively engages with the CCG to meet targets of local delivery plans, World Class Commissioning, redesigning of services to tackle health inequalities and PBC commission of services on behalf of our patients.

The patient experience is vital to shaping Phoenix services and we encourage user involvement at all levels.

In summary, Phoenix has a successful track record of delivering high quality primary care services to patients. As a director of this organisation I give a commitment to continuing to deliver the highest quality healthcare to our patients and carers.

Dr Abraham Thomas
Medical Director
Phoenix Primary Care Limited